Luxury BMW Service and Repair in Charlotte Allows for a Stress-Free Experience and Ultimate Vehicle Performance

At Hendrick BMW, we know that being without your vehicle can be a great inconvenience, and can even be stressful--and we want to get you back on the road as soon as possible. As a member of our extended Charlotte and Rock Hill, SC, family of satisfied BMW owners, you automatically receive our guarantee of total customer care.

Whether you're in need of basic repairs for your vehicle in Concord, or your commute to and from Matthews, NC, means your BMW maintenance schedule must be updated to reflect your daily driving needs, we're here for you. Our expertly-trained technicians can offer a more customized, high-tech service experience for your luxury car or SUV, so you can feel good about leaving your BMW in our hands.


  • Monday - Friday 7:30 AM - 6:00 PM
  • Saturday 7:30 AM - 3:30 PM
  • Sunday Closed

Dynamic Auto Services to Fit Your Specific Needs

When you need service in Charlotte that can pivot to meet your unique needs, quickly and efficiently, you can't always trust the small shop on the corner to be able to deliver. Hendrick BMW offers more service bays that our competitors, in a world-class auto repair facility right here on Independence Boulevard. Trust in us for basic services like oil changes, tire rotations, and battery service--as well as more intensive visits like transmission repair, A/C repair, or performance tuning.

How do we offer such exceptional service?

  • We use state-of-the-art diagnostic machines and factory-approved computerized equipment
  • We service your BMW with only genuine BMW Parts for the ultimate performance of your vehicle
  • Our Charlotte service department is open six days a week, to be able to assist you better throughout the week

Easy Appointment Scheduling: Online, In Person, or By Phone

Thanks to a dedicated team of service technicians, a fast and expert process, and more availability for appointment slots, the Hendrick BMW service center in Charlotte makes it easy to keep up with your model's--and your lifestyle's--unique service menu needs. You can schedule online, 24/7, or give us a call during business hours to schedule a convenient time for you to drop off your vehicle. Prefer the personal touch? Visit our service department to set up your appointment with one of our trained and dedicated techs.

*To use a loaner car from our dealership, customers must provide a credit card, proof of insurance, and an active driver's license.