BMW M Certified Center

In response to customer requests to promote and differentiate ///M Brand vehicles in the BMW showroom, BMW USA in collaboration with Product Planning and Automotive Sales is pleased to announce the ///M Certified Center initiative. The ///M Certified Center program combines three key elements: Comprehensive Sales Training, Interior and Exterior Communications Components, and specific ///M Certified collateral materials.

The BMW ///M brand has always set the standard when you think performance and epitomizes "The Ultimate Driving Machine." Being a ///M Certified Center incorporates specialized training of ///M Sales and Service professionals trained to cater to the exclusive M customer with a dedicated ///M showroom display and specialized ///M product knowledge. The M display will be highly visible and provide an exclusive experience for your ///M customers.

///M Certified Dealers may receive additional consideration with respect to limited special production ///M vehicles (such as Frozen Black, Grey or Silver). With the ///M Certified program being a new program to BMW USA, they have vouched to the dealer group that there will be even more benefits to the ///M Certification Program down the road.

BMW M Certified Center FAQs

Is Hendrick BMW Charlotte a BMW M Certified Center?

Yes. Hendrick BMW Charlotte is a BMW M Certified Center, one of a select group of BMW dealerships nationwide recognized for specialized ///M sales and service training, a dedicated ///M showroom display, and staff trained specifically on the BMW M lineup. If you're shopping for an M vehicle, our team has the product knowledge to match.

What does BMW M Certified actually mean for me as a buyer?

It means the advisors you work with have been trained specifically on BMW M performance, technology, and ownership - not just BMW in general. M Certified Centers also get additional consideration on limited special-production M vehicles (such as Frozen Black, Frozen Grey, or Frozen Silver finishes) as they become available, so our M inventory can include options you won't find at every BMW dealer.

What BMW M models does Hendrick BMW Charlotte carry?

Our BMW M lineup changes with production, and typically includes the M2, M3, M4, M5, M340i, M440i, M850i, X5 M, X6 M, and the XM. Browse current M inventory online, or contact us about a factory order if the exact M model and spec you want isn't on the lot.

Can M-trained technicians service my BMW M vehicle here?

Yes. Our BMW service center is staffed by factory-trained technicians, and M Certified status means our team maintains specific training on M-specific engineering, performance components, and maintenance needs. You can schedule service online or call us at 980-432-8676.

Where can I see the M lineup in person?

Hendrick BMW is located at 6950 E Independence Blvd, Charlotte, NC 28227, with a dedicated M showroom display on-site. Sales hours are Monday-Friday, 9:00 AM-7:00 PM, and Saturday, 9:00 AM-5:00 PM. Call 980-432-8676 to check same-day M inventory before you visit.